Scholar's Choice Careers

Retail Managers are responsible for the smooth, efficient, profitable operation of the store as well as attaining and exceeding store performance objectives and goals.

Sales:

• Responsible for the store average invoice, sales per hour and achieving sales plan.
• Implements sales promotions and advertising to increase sales volume levels.
• Actively promotes corporate programs and ensures that the entire sales team consistently achieve corporate goals.

Operations:

• Possesses the knowledge and capabilities to direct all operations of the store
• Provides input into the planning, coordination and control of the store to increase sales and maximize Gross Profit and targeted sales volumes.
• Ensures a positive image is promoted by all store employees and that customers receive an above average sales experience.
• Maintains merchandising plan-o-grams and in-store merchandising standards.
• Controls and administers daily product sales, activities and services of the store.
• Meets all legal and regulated obligations as required by law.
• Controls and is accountable for store inventory
• Maintains staffing levels as per store staffing goals provided by the Director, Retail Operations
• Meets all obligations set out by the company Health and Safety policy
• Develops selling skills with the team to increase sales and average invoice and identifies specific sales and other job related goals for salespeople and provides guidance to assist them in achieving these goals.

Skill Requirements:

• 3-5 years retail experience managing a store.
• Selling skills.
• Post secondary education in Business Administration or similar field.
• Detail oriented.
• Highly organized.
• Ability to work with many personality types.
• Computer Skills.

Retail Managers are responsible for the smooth, efficient, profitable operation of the store as well as attaining and exceeding store performance objectives and goals.

Sales:

• Responsible for the store average invoice, sales per hour and achieving sales plan.
• Implements sales promotions and advertising to increase sales volume levels.
• Actively promotes corporate programs and ensures that the entire sales team consistently achieve corporate goals.

Operations:

• Possesses the knowledge and capabilities to direct all operations of the store
• Provides input into the planning, coordination and control of the store to increase sales and maximize Gross Profit and targeted sales volumes.
• Ensures a positive image is promoted by all store employees and that customers receive an above average sales experience.
• Maintains merchandising plan-o-grams and in-store merchandising standards.
• Controls and administers daily product sales, activities and services of the store.
• Meets all legal and regulated obligations as required by law.
• Controls and is accountable for store inventory
• Maintains staffing levels as per store staffing goals provided by the Director, Retail Operations
• Meets all obligations set out by the company Health and Safety policy
• Develops selling skills with the team to increase sales and average invoice and identifies specific sales and other job related goals for salespeople and provides guidance to assist them in achieving these goals.

Skill Requirements:

• 3-5 years retail experience managing a store.
• Selling skills.
• Post secondary education in Business Administration or similar field.
• Detail oriented.
• Highly organized.
• Ability to work with many personality types.
• Computer Skills.

Accountabilities:

• Assist the Store Manager in ensuring the profitable operation of the store by attaining or exceeding performance objectives and goals.
• Motivate and train sales staff
• Maintain merchandising plan-o-grams
• Identify inventory problems
• Ensure the store is clean and attractive
• Keep up to date on product knowledge
• Excel in customer service

Specific Responsibilities:

• Share sales plans and expectations with each team member
• Provide consistent and regular coaching and training to sales associates
• Ensure the stock load is completed the same day it arrives
• Plan and submit a team schedule by the 15th of each month
• Complete and file all plan-o-grams and ensure they are up to date at all times
• Assist in implementing all sales promotion and advertising programs set out in the marketing plan in order to increase sales volume levels while continuing to expand the customer base
• Assist the Store Manager in the completion of performance evaluations
• Provide a positive image of Scholar's Choice by exercising sound and ethical business practices as they relate to sales personnel, customers and the public
• Ensure inventory is organized and can be quickly accessed
• Maintain the confidentiality of customers, employees and company information
• Maintain an awareness of industry-related trends, advances and improvements

Accountabilities:

• Assist the Store Manager in ensuring the profitable operation of the store by attaining or exceeding performance objectives and goals.
• Motivate and train sales staff
• Maintain merchandising plan-o-grams
• Identify inventory problems
• Ensure the store is clean and attractive
• Keep up to date on product knowledge
• Excel in customer service

Specific Responsibilities:

• Share sales plans and expectations with each team member
• Provide consistent and regular coaching and training to sales associates
• Ensure the stock load is completed the same day it arrives
• Plan and submit a team schedule by the 15th of each month
• Complete and file all plan-o-grams and ensure they are up to date at all times
• Assist in implementing all sales promotion and advertising programs set out in the marketing plan in order to increase sales volume levels while continuing to expand the customer base
• Assist the Store Manager in the completion of performance evaluations
• Provide a positive image of Scholar's Choice by exercising sound and ethical business practices as they relate to sales personnel, customers and the public
• Ensure inventory is organized and can be quickly accessed
• Maintain the confidentiality of customers, employees and company information
• Maintain an awareness of industry-related trends, advances and improvements

Accountabilities:

• Assist customers with friendly, knowledgeable and courteous service
• Make every effort to maximize sales
• Follow all operating policies and procedures
• Ensure the store is clean, tidy and well merchandised
• Assist in attaining the daily and monthly store sales goals as well as personal sales goals
• Be aware of and up to date on all advertising campaigns and promotions currently in effect in the store
• Ensure the stock room is clean and organized
• Maintain a professional and well-groomed appearance

Specific Responsibilities:

• Assist other team members with product knowledge by sharing ideas learned at the store and in previous retail positions
• Assist in the operation of key functions including daily sales analysis sheets, point-of-sale system, merchandising, customer service, product knowledge, bar code error reports, inventory count issues and the correct pricing and merchandising of stock
• Attend all team meetings to resolve operational issues and share thoughts and ideas
• Assist in keeping the store clean, tidy and well merchandised
• Ensure merchandise is quickly priced and placed in the appropriate section as per plan-o-grams
• Attain the daily and monthly store sales goals as well as personal goals as set by the Store Manager
• Process sales transactions quickly and efficiently
• Provide timely and knowledgeable information about products to customers and adopt a hands-on philosophy as it pertains to products
• Cross-sell and up-sell products at every opportunity
• Relay information to the Assistant Manager or Store Manager on fast- and slow-moving items so that appropriate action can be taken
• Maintain the confidentiality of customers, fellow employees and the company
• Abide by the company dress code

Accountabilities:

• Assist customers with friendly, knowledgeable and courteous service
• Make every effort to maximize sales
• Follow all operating policies and procedures
• Ensure the store is clean, tidy and well merchandised
• Assist in attaining the daily and monthly store sales goals as well as personal sales goals
• Be aware of and up to date on all advertising campaigns and promotions currently in effect in the store
• Ensure the stock room is clean and organized
• Maintain a professional and well-groomed appearance

Specific Responsibilities:

• Assist other team members with product knowledge by sharing ideas learned at the store and in previous retail positions
• Assist in the operation of key functions including daily sales analysis sheets, point-of-sale system, merchandising, customer service, product knowledge, bar code error reports, inventory count issues and the correct pricing and merchandising of stock
• Attend all team meetings to resolve operational issues and share thoughts and ideas
• Assist in keeping the store clean, tidy and well merchandised
• Ensure merchandise is quickly priced and placed in the appropriate section as per plan-o-grams
• Attain the daily and monthly store sales goals as well as personal goals as set by the Store Manager
• Process sales transactions quickly and efficiently
• Provide timely and knowledgeable information about products to customers and adopt a hands-on philosophy as it pertains to products
• Cross-sell and up-sell products at every opportunity
• Relay information to the Assistant Manager or Store Manager on fast- and slow-moving items so that appropriate action can be taken
• Maintain the confidentiality of customers, fellow employees and the company
• Abide by the company dress code

Accountabilities:

• Assist customers with friendly, knowledgeable and courteous service
• Make every effort to maximize sales
• Follow all operating policies and procedures
• Ensure the store is clean, tidy and well merchandised
• Assist in attaining the daily and monthly store sales goals as well as personal sales goals
• Be aware of and up to date on all advertising campaigns and promotions currently in effect in the store
• Ensure the stock room is clean and organized
• Maintain a professional and well-groomed appearance

Specific Responsibilities:

• Assist other team members with product knowledge by sharing ideas learned at the store and in previous retail positions
• Assist in the operation of key functions including daily sales analysis sheets, point-of-sale system, merchandising, customer service, product knowledge, bar code error reports, inventory count issues and the correct pricing and merchandising of stock
• Attend all team meetings to resolve operational issues and share thoughts and ideas
• Assist in keeping the store clean, tidy and well merchandised
• Ensure merchandise is quickly priced and placed in the appropriate section as per plan-o-grams
• Attain the daily and monthly store sales goals as well as personal goals as set by the Store Manager
• Process sales transactions quickly and efficiently
• Provide timely and knowledgeable information about products to customers and adopt a hands-on philosophy as it pertains to products
• Cross-sell and up-sell products at every opportunity
• Relay information to the Assistant Manager or Store Manager on fast- and slow-moving items so that appropriate action can be taken
• Maintain the confidentiality of customers, fellow employees and the company
• Abide by the company dress code

Accountabilities:

• Assist customers with friendly, knowledgeable and courteous service
• Make every effort to maximize sales
• Follow all operating policies and procedures
• Ensure the store is clean, tidy and well merchandised
• Assist in attaining the daily and monthly store sales goals as well as personal sales goals
• Be aware of and up to date on all advertising campaigns and promotions currently in effect in the store
• Ensure the stock room is clean and organized
• Maintain a professional and well-groomed appearance

Specific Responsibilities:

• Assist other team members with product knowledge by sharing ideas learned at the store and in previous retail positions
• Assist in the operation of key functions including daily sales analysis sheets, point-of-sale system, merchandising, customer service, product knowledge, bar code error reports, inventory count issues and the correct pricing and merchandising of stock
• Attend all team meetings to resolve operational issues and share thoughts and ideas
• Assist in keeping the store clean, tidy and well merchandised
• Ensure merchandise is quickly priced and placed in the appropriate section as per plan-o-grams
• Attain the daily and monthly store sales goals as well as personal goals as set by the Store Manager
• Process sales transactions quickly and efficiently
• Provide timely and knowledgeable information about products to customers and adopt a hands-on philosophy as it pertains to products
• Cross-sell and up-sell products at every opportunity
• Relay information to the Assistant Manager or Store Manager on fast- and slow-moving items so that appropriate action can be taken
• Maintain the confidentiality of customers, fellow employees and the company
• Abide by the company dress code