Returns & Exchanges

We guarantee the quality of our merchandise for at least one year under conditions of normal use. Normal use is defined as wear and tear incurred while merchandise is being used for its intended purpose. We will replace or exchange for credit any product that does not perform to your satisfaction.

Within 30 days of the original date of purchase, unused items may be returned for credit, exchange or refund, less shipping fees. Resource book spines must be intact and all other products in resaleable condition. Contact Customer Service for a return authorization.

Our member purchase tracking system allows our members to return items without a receipt for an additional 30 days from the date of purchase, for a grace period of 60 days. Contact Customer Service or your local Scholar's Choice store for a return authorization.

When contacting Customer Service, please be ready to provide the order number so we may process your request quickly. Unauthorized returns, returns that are the result of a customer ordering error and truck items are subject to freight charges and a 15% restocking fee.

Just contact us via our convenient online customer service help form.