Help Desk Support Links

Help Desk

Customer Service:

Our Customer Service Care department is located at our Head Office and Distribution Centre in London Ontario. If you would like to speak to a Customer Service Representative, please call between the hours of 8:00 am and 5:00 pm EST Monday to Friday, at 1-800-265-1095. You may also contact us via our convenient customer service form. We will respond to your enquiry as soon as possible. During the busy holiday season we may experience heavy volumes and there may be some delays.

Click here to communicate with customer service

Shipping Rates, Times & Methods:

We ship to Canada and the USA.

Click here to view shipping information

Product Availability:

Availability describes how long it will take for us to get an item once you place your order, but it does not include how long it will take to deliver the item to you. (The availability of an item is displayed after the product code on each product).

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Returns & Exchanges:

If you wish to return an item, it must be received in the original packaging (including all internal packaging) and be in complete resalable condition within 30 days of purchase.

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Secure Shopping

We use ultra-secure 3DES encryption technology along with 128 bit https encryption to provide 100% security for your online transactions. Security Guaranteed!

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