Help Desk

Customer Service:

Our Customer Service department is located at our head office and distribution centre in London, Ontario. If you would like to speak to a Customer Service Representative, please call between 8 a.m. and 5:30 p.m. EST at 1-800-265-1095. You may also contact us via our convenient customer service help form. Response is guaranteed within 24 hours.

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Shipping Rates, Times & Methods:

We ship to Canada and the USA.

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Product Availability:

Availability describes how long it will take us to get an item once you place your order, but does not include how long it will take to deliver the item to you. (The availability of an item is displayed after the product code on each product.)

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Returns & Exchanges:

If you wish to return an item, it must be received in the original packaging (including all internal packaging), in completely resaleable condition, within 30 days of purchase.

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Secure Shoppping

We use ultra-secure 3DES encryption technology along with 128 bit https encryption to provide 100% security for your online transactions. Security guaranteed!

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Locations & Contacts

You will find all our contact and address information here.

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Payment Options

We accept Visa, MasterCard and American Express.

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